KULTURRA

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34 reviews
  • 1 profiles
  • 2 categories
Average star rating
5.0
Serving customers since
2012

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Star Rating

34
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KULTURRA Reviews

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Profile Name
Star Rating
34
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Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
06/27/2024
Validated Reviewer
Review source: Organic

Superior Customer Service

Their response time is second to none and they work with you until your issue is resolved!
Tristan W.
TW
Tristan W.
CEOSmall-Business (50 or fewer emp.)
06/14/2024
Validated Reviewer
Review source: Organic

Great system with amazing customer support

We've been using Kulturra for over 6 years now. The system is very robust and is very customizable. Their support team is super quick to respond and very helpful. I would highly recommend Kulturra to anyone looking to keep their billing operations inside of SF.
Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
06/06/2024
Validated Reviewer
Review source: Organic

I was in a tough spot and the support team helped me out

After having just been promoted to Manager of Salesforce Development our Payment Center Crashed and did not process the monthly payments, so not good and I having never interacted with the Payment Center reached out to the support email and Jessica took every question I had and answered it no matter how trivial it might have been. She even had a zoom call with us. Over the next 5 days I asked many questions on many subjects because I was only 4 days experienced with the Payment Center app. By the end of the 4th day, she had me pretty well sorted out and between the answers I received and the reading I did I have the Auto Payments running again and will be doing a data load to update the next month's invoices with the correct amounts after the failure this month. I would not have made it through this issue in the this short of time with out the help of the Kulturra support team.

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HQ Location:
Torrance, CA

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KULTURRA

Kulturra is a financial technology company that builds native payment processing solutions directly on Salesforce. Founded in 2012 by enterprise software veterans, we help businesses connect their CRM with their financial operations so they can accept, track, and manage payments without switching between different systems. While our roots are on the Salesforce platform, Kulturra also supports other business platforms, including Litify and monday.com, to fit how different teams work. Our solution connects with more than 120 payment gateways (including Stripe, PayPal, Authorize.Net, and Cybersource) to create secure, PCI-compliant workflows. By centering your operations around a secure payment engine - backed by automated billing, invoicing, subscriptions, and POS - Kulturra simplifies how you collect revenue, eliminates manual collection work, and helps teams get paid faster.

Details

Year Founded
2012
Website
kulturra.com