Kovax.ai

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Kovax is a multichannel AI agent platform built only for Shopify. It runs voice calls, WhatsApp, SMS and email inside a single automated flow, so a customer who does not answer the phone gets a WhatsApp message, then an SMS, then an email. Four agents: Abandoned Cart Recovery, COD Confirmation, Address Verification, and Customer Support for order and product questions. Speaks 20+ languages including Hindi and regional Indian languages, with local phone numbers in India and the US for higher pickup rates. Merchants track call outcomes, pickup rates and recovered revenue in a built-in results dashboard.