Kolay DM is an AI-powered customer messaging assistant built for small and medium businesses in Türkiye. It connects to your Instagram and WhatsApp accounts and answers customer questions instantly, 24/7, in Turkish, using your own business information: prices, services, opening hours and campaigns. It can reply to Instagram comments via DM, collect leads, book appointments into your calendar, and hand conversations over to your team when a human is needed. Clinics, hair salons, beauty centers, restaurants and retailers use Kolay DM to stop losing customers outside business hours.