Kitchain

0 reviews

A restaurant can be closed on a delivery app while every system it owns says it is open. The POS says open. The integration says the menu went through. The customer sees something else, and nobody finds out until the sales report. Kitchain watches every storefront a brand runs on every delivery marketplace, the way a customer sees it, several times an hour. When something breaks, the right person gets a message on WhatsApp, email or Telegram, naming the branch and the app. Kitchain watches six things on every location and every platform. Downtime. Stores that go offline, open late, close early or drop out mid-service, plus the hours and weekdays it keeps happening on. Rating. Every location on every app, tracked daily, with an alert when a score starts falling. Promotions. Whether the campaign is really running in each branch, and which stores it never reached. Menu and prices. What the customer is served, item by item, against what you published. Visibility. Where the brand ranks in the app's own search, district by district. Delivery coverage. The zone and the waiting time a customer is quoted, and the moment a platform shrinks it. Nothing to install and no integration to build. You add a store with its marketplace link, and Kitchain runs entirely outside the restaurant's own systems. Kitchain monitors more than 400 brands and over 6,000 brand-locations today, across 40 delivery platforms in the United Arab Emirates, Saudi Arabia, Kuwait, the United Kingdom, Poland, Romania and Cyprus.