User friendly, support of the team, the tool allows and adapt as per you needs no matter the industry or market!

I use Kimonix for search and for collections product sort using their AI models. It helps optimize our products shown and search, which has significantly increased our sales revenue and made our optimization process smooth. I also value the ability to control all aspects of what we are building with Kimonix while using their features, and I found the initial setup to be very easy.

The biggest win for us is automated collection sorting. We run three Shopify stores with thousands of SKUs, and before Kimonix our collections were either sorted manually (hours of work) or left on best-selling default, which buried new products and pushed out-of-stock variants to the top of the page. Kimonix lets us build sorting strategies that blend multiple parameters — revenue, conversion rate, inventory levels, newness, margin — rather than relying on a single metric. In practice that means our key collections stay commercially optimised without anyone touching them. Products running low on stock get deprioritised automatically, new launches get visibility without us manually pinning them, and slow movers we need to shift can be weighted up when we're clearing stock. The A/B testing on sorting strategies is something I didn't expect to use as much as I do. Being able to prove that a merchandising change actually moved conversion, rather than guessing, makes it much easier to justify decisions internally. It's also freed up genuine time for our trading team, collection maintenance that used to be a weekly manual task now runs itself, and we only step in for campaign-specific overrides (sales, gift-with-purchase pushes, seasonal launches), which the app handles well with scheduled strategies.