
Kahuna Labs is the leader in Prescriptive AI for complex technical support, leveraging Agentic AI to automate problem diagnostics and issue resolution. By analyzing problem definition, customer context, and support ticket semantics and classifications, Kahuna builds a Troubleshooting Map™, providing a Navigator for support engineers, Auto Resolve for known issues, and Kai, an AI support engineer, for self-service. Kahuna customers are reducing response time by 50%+, cutting resolution time by 10-15%, and eliminating up to 50% of development escalations.