The Joomag interface is very user-friendly with many useful functionalities. The ability to incorporate interactive content - videos, audio, links etc is quite handy and makes for a more engaging, valuable publication/document. PDF uploads are simple and it is also easy to share specific pages of a publication using links which is a necessary feature. Added to that is their customer service, which is top-notch. Overall the Joomag experience is a seamless one.

Years ago, I founded a digital magazine and my team used Joomag to design and distribute everything that we made. It was fun, but our funding only lasted 1 year. I recently contacted them & asked them to retrieve some of my creative content that I had lost over the years. In response to my email, the customer service people were very nice and they went out of their way to be helpful. They sent me the downloads I needed for my professional portfolio quite promptly. Even though I had not been a customer for years! It was a nice gesture. So I want to repay my debt to them and say that they were very helpful and HUMAN.

Joomag's PDF viewer is a great addition to our site and the ease of uploading our PDF publications is great. Our Communications team uses their digital marketing tool to disseminate information to staff and other patrons and so far they like it. I believe the ease of use of the digital tool is a plus along with the analytics that comes with it. Overall, it is a great product that suits our needs at the moment. Their pricing is very flexible and they worked with us for a price we could agree on. Their support is amazing and always engaged when we have questions.