Jolibot is AI software that centralizes and automates customer communications for small businesses and professionals. It captures messages from channels like email, WhatsApp Business, voicemail, and shared files, organizing requests into prioritized tasks based on urgency and context. Jolibot tailors responses and tasks to actual customer exchanges rather than using generic automation. It operates in three stages: capturing communications in real time, organizing demands by urgency, and preparing draft responses, quotations, and follow-ups under user control. The platform automates repetitive tasks such as drafting replies, tracking overdue quotations, maintaining conversation history, classifying documents, and creating personalized routines. Jolibot requires no complex setup, hosts data in France, complies with RGPD regulations, and ensures user communications are not used for external AI training.