ITpipes has become an important part of our wastewater inspection workflow. We use it regularly for uploading, managing, reviewing, and coding CCTV and manhole inspection data. The integration with our existing processes makes it easier to organize large amounts of inspection information and turn that data into useful information for sewer evaluations and rehabilitation planning. From a performance standpoint, the software has improved significantly over the years and has made our day-to-day data management and inspection review more efficient. The support and onboarding provided by the ITpipes team have also been helpful when implementing new features or working through data requirements. The AI and intelligence capabilities provide additional tools to help streamline the inspection and coding process and improve efficiency. From an ROI perspective, ITpipes saves our team time by reducing manual data handling and keeping our inspection information organized in one system. Overall, it has become a valuable tool for managing our CCTV and inspection data.