Very quick and vaulable feedback, nice ideas for bug bounty programs, great customer support, easy and intuitive platform that has features that competitiors don't have.

The Security Researcher centric approach and the communication to/from the researchers helps us solve issues rapidly. Intigriti have given us good "bang for the buck" and the researchers have found things standard pentests have missed, which saves us money in the long run.

Intigriti makes managing vulnerability disclosures significantly easier. Both the researcher doing the disclosure and you as a company have pre-defined and agreed upon rules of engagement and a clear reward structure. Gone is the need for negotiating a reward with each researcher. In addition the clear rules of engagement means you do not need to explain over and over again why a certain vulnerability/report isn't relevant, and you aren't going to have to respond to black mail attempts. The triage team helps filter out noise by replicating each issue and clarifying things with the security researcher, this is a huge time save. Since Intigriti acts as a more or less neutral middleman it makes it easier for us as a company and the researcher to find common ground. Implementing the bug bounty program was easy, once setup it can theoretically keep going as is forever. If needed Intigriti offers helpful suggestions to improve your program. Referencing external issue trackers and similar was also trivial. So far good experience with the Intigriti customer support, triage team, and account manager.