DentalAssist.ai is your AI Front Desk Automation Partner for general dentistry, orthodontics, pediatric dentistry, oral surgery, endodontics, periodontics, and other dental specialties across the US and Canada. It answers patient phone calls and website chats 24/7, including after hours, weekends, holidays, and busy periods, and works alongside your existing front desk team.
It books, not just takes messages. DentalAssist.ai handles appointment scheduling, rescheduling, and cancellations directly in your practice management system wherever that system supports it, so nothing has to be re-entered. It answers common patient questions about hours, directions, services, and insurance using your clinic's own information and rules.
A person is always an option. Callers who prefer not to speak with AI can request a live transfer, ask for a callback, or leave a voicemail. Your team receives voicemails as transcripts by email and in the dashboard. Call routing follows your rules: urgent calls and requests for a person go to a number you choose, at any hour.
Every call and chat lands in one dashboard, with a summary of each conversation.
Built for single offices, multi-location groups, and DSOs. In a multi-location group, each location is set up on its own terms, with its own hours, services, providers, booking rules, and escalation numbers, and connects to that location's practice management system wherever supported. Patients get the same consistent experience whichever office they call, and urgent calls reach the right on-call contact for that location. Pricing is per location, with custom Enterprise plans for DSOs, so a group can start with a few offices and add more over time.
For practices with an on-call dentist, the Emergency Triage add-on asks questions your dentist approves, then alerts your on-call team by call or text when it is a real emergency. Routine calls are handled or booked as usual.
Setup is done per clinic, with no development work on your side, and our team can install the website chat or send it to your web person. Book a demo to see it answer a call for your practice.
