ISI Core

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ISI Core is a comprehensive P&C insurance platform that helps carriers and MGAs Achieve More™ through every step of the insurance lifecycle. The solution unites Policy Administration, Billing, Claims, Accounting, and Reinsurance with configuration and analytics tools, extended by ISI AI and ISI Portal. With ISI Core (formerly ISI Enterprise), insurers can better manage risk through enhanced underwriting precision and exposure management. They can unlock insights with unified, real-time data across the enterprise. ISI Core helps enhance operational efficiency by streamlining customer, team, and broker experiences. It also enables insurers to drive sustainable growth by launching products faster while lowering total cost of ownership. Available as a full suite or standalone modules, ISI Core delivers a proven path from implementation to impact, helping insurers and MGAs manage risk, enhance efficiency, and grow sustainably.

ISI AI

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ISI AI is an advanced artificial intelligence solution designed to revolutionize the insurance submission intake process. By automating the extraction and structuring of data from various submission documents—including PDFs, scanned forms, spreadsheets, and handwritten applications—ISI AI significantly reduces manual processing time. It achieves over 98% accuracy in data extraction and processes submissions in as little as 55 seconds, enabling underwriters to focus more on risk assessment and decision-making. Key Features and Functionality: - Automated Data Extraction: Processes unstructured submission data into structured, decision-ready information, handling complex schedules and handwritten documents with ease. - High Accuracy and Speed: Delivers structured data with over 98% accuracy in approximately 55 seconds per submission, transforming the intake process into a competitive advantage. - Smart Validation Tools: Flags fields with low confidence levels, alerting underwriters to review and resolve issues promptly without disrupting workflow. - Seamless Integration: Integrates with existing policy administration systems, including ISI Core, to enhance underwriting performance and operational efficiency. Primary Value and User Benefits: ISI AI addresses the time-consuming challenge of manual submission intake in the insurance industry. By automating this process, it allows underwriters to: - Increase Efficiency: Reduce manual data entry, reclaiming up to 40% of their workday for more strategic tasks. - Enhance Risk Management: Focus on sound risk decisions with accurate, structured data readily available. - Accelerate Quote Turnaround: Transform submissions into quotes in minutes, improving responsiveness to brokers and clients. - Support Disciplined Risk Management: Translate underwriting manuals into actionable insights based on the risk, ensuring consistent and informed decision-making. By implementing ISI AI, insurance companies can streamline their operations, improve data accuracy, and enhance overall underwriting performance, leading to better risk management and customer satisfaction.

ISI Portal

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ISI Portal is a comprehensive digital platform designed to unify and enhance the experiences of clients, brokers, and administrative users within the insurance industry. Seamlessly integrating with ISI Core, it offers a secure and configurable environment that can be tailored to any line of business. By streamlining interactions and reducing IT efforts, ISI Portal strengthens connections across the entire insurance lifecycle. Key Features and Functionality: - Client Portal: - Provides a branded interface consolidating policy details, billing, claims submission, and communications. - Automates processes such as quote generation, policy binding, and payment collection, minimizing manual tasks. - Facilitates efficient claims submission and document intake, accelerating first notice of loss (FNOL) turnaround times. - Centralizes documents, notices, and correspondence to lower servicing costs. - Supports straight-through processing (STP) for online quote-to-bind workflows across all lines of business. - Broker Portal: - Offers secure, role-based access to quotes, policies, and claims for all producers within a brokerage. - Enhances responsiveness by enabling brokers to initiate quotes, submit claims, and process payments on behalf of clients. - Ensures consistency and compliance through shared visibility into policy, billing, and claim information. - Strengthens channel engagement by sharing updates, resources, and communications directly within the portal. - Admin Portal: - Allows management of client, broker, and internal users via an intuitive, insurer-controlled dashboard. - Enables setting of role-based permissions to control access to client information, quoting functionality, and payment features. - Provides access to customer profiles, including active policies and billing summaries, to support inquiries and service quality. - Supports branding and secure API integrations for payment processing and extended functionality with other insurer sites. - Facilitates the publication of important announcements directly to client and broker users. Primary Value and Solutions Provided: ISI Portal addresses the need for a unified digital experience in the insurance sector, enhancing efficiency and engagement for policyholders, brokers, and internal teams. By automating key processes and centralizing information, it reduces manual efforts, accelerates service delivery, and ensures consistency across all interactions. This leads to improved customer satisfaction, stronger broker relationships, and streamlined administrative operations, ultimately driving sustainable growth and operational excellence for insurers.