Instahelp

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Serving customers since
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Instahelp

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Instahelp offers companies an all-in-one solution for mental health in the workplace – featuring online psychological counselling, digital prevention, a mental wellbeing check and anonymised insights for HR. Instahelp supports employees both preventatively and when facing specific stressors. The aim is to strengthen mental health and resilience and to help companies tackle psychological stress, absenteeism and staff turnover at an early stage. Employees receive quick and flexible access to one-to-one psychological counselling with over 400 psychologists in more than 20 languages. A smart matching system helps select the right counsellor; initial contact to arrange an appointment takes place within 24 hours. The counselling is complemented by the Mental Health Gym, which offers psychological exercises, training programmes and masterclasses, as well as the Mental Wellbeing Check, which provides personalised insights into stress and engagement. For HR, Instahelp provides anonymised mental health insights, a real-time analytics dashboard and strategic services to embed mental health within the organisation in the long term. These include HR Circles, workshops and training sessions, the training of mental health supporters, occupational psychology strategy sessions and mental health evaluations. Instahelp also supports organisations in developing a mental health roadmap, as well as with the roll-out and internal implementation. Whether a small business, a medium-sized enterprise or an international organisation, Instahelp offers scalable solutions for organisations of all sizes and, thanks to its digital access and support in over 20 languages, is also suitable for decentralised and international teams.

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HQ Location:
Graz, AT

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What is Instahelp?

"How are you?"​ - A question we are asked countless times every day. Our standard answer is almost always: "Thank you, I’m good! But is everyone really always well? According to the WHO, more than 400 million people worldwide are affected by mental health problems, but only one third of those receive professional help. To close this gap, Instahelp focuses on digitization, personalization, prevention and offers professional psychological counselling online - as text, audio or video. Instahelp's counselling can be carried out conveniently from home via smartphone or computer and is available 24/7. We thereby focus on your everyday life not vice verca. Instahelp not only helps private individuals, but also companies and insurance companies. In the meantime, mental problems have become the most common cause of occupational disability. With Instahelp, we offer you as a company or insurance company an all-round mental solution: we accompany our customers throughout the entire customer life cycle. From an AI-supported survey of the mental state of health, professional psychological advice online, right through to real-time effectiveness measurement. Fully digital. More than 70,000 consultations carried out in Austria, Germany, Switzerland, UK and France and more than 50,000 employees working for our customers such as Trivago, Renault or Lidl speak for Instahelp.

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Year Founded
2015
Website
instahelp.me