INNO HUB CO., LTD is a subsidiary of One to One Contacts Public Company Limited, specializing in the development of digital innovations and software solutions. The company focuses on researching and creating new software innovations to adapt to evolving technologies and consumer behaviors.
Key Features and Functionality:
- LINE Smart Chat: Enables brands to utilize their LINE Official Account to send information to customers during live calls with call center agents.
- LINE Notification Message: Allows brands to send messages to customers via their LINE Official Account as an alternative to SMS.
- LINE Broadcast CRM: Facilitates businesses in sending personalized, one-on-one messages, segment-based communications, and internal group messages to customers or employees through LINE.
- Mobile App Repair Tracking: Provides a mobile application and web service helpdesk system to assign and monitor tasks, ensuring adherence to Service Level Agreements (SLAs.
- Object Detection Service: Utilizes AI to analyze images or videos, identify products, recommend related information, and verify correct product placement, such as shelf arrangement.
- Chatbot Services: Develops chatbots for platforms like LINE, Facebook, web chat, and mobile apps to provide automated product or service information through interactive menus and conversational interfaces.
- BeUrGuide: Offers a platform for professional and amateur guides to create virtual travel content, providing travelers with new experiences through mobile apps and web platforms.
Primary Value and Solutions:
INNO HUB CO., LTD addresses the need for businesses to stay competitive in a rapidly changing digital landscape by offering innovative solutions that enhance customer engagement, streamline operations, and leverage artificial intelligence for improved service delivery. Their products enable brands to effectively communicate with customers, manage tasks efficiently, and provide personalized experiences, ultimately driving customer satisfaction and business growth.
