Inetum is a European leader in digital services, offering a comprehensive range of IT solutions and consulting services to businesses and public sector entities. With a team of 28,000 consultants and specialists across 19 countries, Inetum is dedicated to driving digital transformation and innovation. The company partners with major software providers, including Salesforce, SAP, ServiceNow, and Microsoft, to deliver tailored solutions that enhance client performance and contribute to the common good.
Key Features and Functionality:
- Salesforce Expertise: As a Salesforce Summit Partner in Europe, Inetum provides end-to-end services across the Salesforce value chain, including customer experience consulting, omnichannel customer journey design, implementation, and maintenance. The company boasts over 380 certified consultants and has successfully completed more than 240 projects.
- Industry-Specific Solutions: Inetum offers proprietary software solutions tailored to various sectors such as Public Sector, Insurance, Healthcare, Time & Activity, Document Management, Supply Chain, and Fraud Detection. These solutions are available in both Cloud and traditional models.
- Comprehensive Service Portfolio: The company provides a wide range of services, from personalized consulting to industrialized full-outsourcing, solutions integration, and development. This includes expertise in customer relationship management, complex architectures, and building Salesforce Centers of Excellence.
Primary Value and User Solutions:
Inetum's primary value lies in its ability to deliver agile and customized digital solutions that address the unique challenges of its clients. By leveraging deep industry knowledge and technological expertise, Inetum helps organizations:
- Enhance Customer Experience: Through strategic consulting and implementation of Salesforce solutions, Inetum enables businesses to develop personalized, omnichannel customer journeys that drive engagement and satisfaction.
- Optimize Operations: Inetum's industry-specific software solutions streamline processes in sectors like healthcare, public services, and supply chain management, leading to increased efficiency and productivity.
- Drive Innovation: By partnering with leading technology providers and investing in cutting-edge technologies like Generative AI, Inetum empowers clients to stay ahead in a rapidly evolving digital landscape.
In summary, Inetum stands out through its commitment to tailored solutions, global-local expertise, innovation, and a client-centric approach, making it a trusted partner in digital transformation.
