Whatsplaid is an AI-powered customer service, sales, and support platform for WhatsApp Business. It enables businesses to automate conversations, qualify leads, recommend products, answer customer questions, create support tickets, and transfer conversations to human agents when needed. The platform connects with e-commerce stores, CRM systems, spreadsheets, company documents, APIs, and webhooks, allowing its AI assistant to respond using real business data. Whatsplaid supports the official WhatsApp Business Platform and integrates with tools including Shopify, Wix, Nuvemshop, HubSpot, Pipedrive, RD Station, Bitrix24, Google Sheets, and Zapier. Designed for businesses of different sizes, Whatsplaid combines conversational AI, a shared team inbox, lead management, internal ticketing, a knowledge base, and human support capabilities in a single platform.
