IMP – Interpretation Management Platform

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IMP – Interpretation Management Platform streamlines interpreting agency workflows, from client requests to payments. It integrates scheduling, job broadcasting, billing, invoicing, and interpreter compensation. Job broadcasting ranks interpreters by language, certification, proximity, and availability, while conflict detection prevents double-bookings. Auto-rebroadcast offers unfilled jobs until accepted. Scheduling supports recurring appointments, timezones, and buffer times. Billing automates rates with tiered thresholds, rush fees, and cancellation policies. Invoicing syncs with QuickBooks, supports Stripe payments, and allows reissuing invoices without disrupting records. IMP offers portals for administrators, interpreters, and clients. Administrators manage jobs and reporting; interpreters track availability and earnings; clients view invoices, make payments, and request services. Supporting 100+ languages, IMP consolidates 14 modules for operations, billing, and analytics.