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Icon Systems

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31 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
1992

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Star Rating

25
5
1
0
0

Icon Systems Reviews

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Profile Name
Star Rating
25
5
1
0
0
JS
Jane S.
02/28/2024
Validated Reviewer
Verified Current User
Review source: Organic

Quick to help

The staff at Icon are very quick to respond any time I have a question. Their answers are easy to understand and get straight to the point.
MR
Marvel R.
02/09/2024
Validated Reviewer
Verified Current User
Review source: Organic

IconCMO has saved my day more times than I can remember!

IconCMO is always very prompt with their responses. Even if they need to research or log in to our account, they always reply and say they are working on it. They are always willing to get on the phone with me and work through my questions together. Last year I had a big payroll issue, and without their help I don't know how I would have resolved it. Our Financial Secretary is also pleased with the ease of entering contributions and printing our contribution statements at the end of the year. We've been using IconCMO since 2020 and I found all the tutorials invaluable in implementing the software. In short, I can't imagine using any other software that might be out there. I am a fan for life!
HC
Hannah C.
02/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

Amazing customer service and support

The software is very user-friendly, and the customer service is top-notch! I can honestly say I have never had better customer service with a program. I am very new to bookkeeping and I feel like I was calling every day to get help. I never felt like I was inconveniencing them or dumb for asking the questions.

About

Contact

HQ Location:
Fargo, North Dakota , 58103

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What is Icon Systems?

Since 1992, Icon Systems has been developing high-quality software exclusively for non-profit religious organizations. The company was founded in 1992 by Robert Gifford, who previously headed research and development for Great Plains Software. Under his leadership, Great Plains Accounting and Dynamics, two highly popular accounting software systems in the for-profit industry, were created and eventually sold to Microsoft. Icon Systems’ software is currently used by thousands of churches, Nonprofits, denominational offices, and small businesses globally. Since its founding, Icon Systems has become legendary for its commitment to high-quality products, outstanding service, and support. We provide a comprehensive, low-cost, web-based software solution with superior support, automatic upgrades, nightly backups, and top-of-the-line security, and compliance with both IRS and FASB regulations. Our all-in-one package includes: Family and individual profiles; Donations, including text and e-giving; Household & individual groups; Mass communication; Attendance tracking; Multiple concurrent users; IRS-compliant donor statements; Member portal; Check-In; Event Registration; Full support and training; Automatic upgrades & backups; IRS-compliant accounting; Payroll; Multi-site software; Organizational hierarchy available; and much more…

Details

Year Founded
1992