Integration I particularly like the flexibility of Icinga to develop and integrate custom plugins to optimally adapt monitoring to specific requirements. Especially the ability to use custom scripts, for example in Bash, for individual monitoring checks offers great freedom and allows specific use cases to be covered easily. UI I particularly like the ability to centrally and flexibly configure monitoring via the Icinga Director and Icinga Web 2. However, there are still occasional minor bugs that slightly impair the user experience. Performance Icinga is one of the most stable monitoring solutions we use in our environment. I have used the tool in different environments and have always been satisfied with the performance and reliability. Pricing A major advantage of Icinga for me is the open-source approach. This makes the solution particularly interesting for companies that want to implement powerful and flexible monitoring without high licensing costs. I cannot provide a well-founded assessment of the costs of possible support contracts due to lack of insight. Support My experiences with NETWAYS support have been consistently positive. Inquiries were always answered promptly. The contacts were professionally competent and could provide targeted and well-founded assistance with the respective issues. AI I am currently not aware of any AI functions that I actively use. Therefore, I cannot currently provide a well-founded evaluation of this aspect.

The possibilities for automation, e.g. using the Icinga (Director) API to automate service registration. I also like the newly added Icinga for Kubernetes integration as a general overview of Kubernetes components health.

I find Icinga Infrastructure Monitoring very robust while still giving me flexibility with monitoring options, scripts, and integrations. It’s not that complex to keep it up and updated; it just requires thinking and planning.