Hopscotch

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26 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2020
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Hopscotch Product Tours

26 reviews

Hopscotch Product Tours is a no-code platform designed to help SaaS companies create interactive product tours and in-app messages, enhancing user onboarding and engagement. By guiding users through key features and workflows, Hopscotch aims to increase trial-to-paid conversions and reduce churn rates. Key Features and Functionality: - Interactive Product Tours: Develop step-by-step guides that allow users to interact with your application, facilitating a hands-on learning experience. - In-App Messaging: Communicate with users directly within your application to announce new features, provide tips, or share important updates. - Segmentation: Utilize conditional logic to tailor in-app messages and tours based on individual user activity, ensuring relevant and personalized experiences. - Customization: Align the appearance of tours and messages with your brand by customizing colors, fonts, and other design elements. - Campaigns: Schedule and manage in-app messaging campaigns to promote features or events at optimal times. - Browser SDK: For advanced use cases, interact with Hopscotch programmatically through a comprehensive browser SDK. Primary Value and User Solutions: Hopscotch addresses the challenge of effectively onboarding new users and ensuring they quickly realize the value of a product. By providing tools to create engaging and informative product tours without requiring developer resources, Hopscotch enables companies to: - Increase Conversions: Guide users to "Aha!" moments that lead to higher trial-to-paid conversion rates. - Reduce Churn: Help users achieve their desired outcomes through clear guidance, decreasing frustration and the likelihood of abandonment. - Accelerate Feature Adoption: Highlight new or underutilized features to encourage deeper engagement with the product. - Enhance User Education: Provide ongoing tips and insights to transform users into power users, maximizing the value they derive from the product. By streamlining the creation of interactive guides and messages, Hopscotch empowers SaaS companies to deliver a superior user experience, fostering customer satisfaction and loyalty.

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Hopscotch

0 reviews

Hopscotch is the app where you can design, code, and share your own art and games

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Hopscotch Social Media Management

0 reviews

Hopscotch provides self-service social media management services to users. We offer clients the easiest way to manage their social media presence across social media networks. Users are able to manage multiple Twitter, Facebook, LinkedIn, WordPress, Instagram, YouTube, and Pinterest network accounts. They can easily switch between their social media accounts to compare statistics, manage posts, and automate many repetitive operations.

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Hopscotch Reviews

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Kyle L.
KL
Kyle L.
Senior Vice President of MarketingMarketing and AdvertisingMid-Market (51-1000 emp.)
10/01/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Data-Driven Onboarding That Directly Reduces Early Churn

Hopscotch’s analytics help us identify friction points in our app and adjust our onboarding flows accordingly. By addressing those pain points, our churn rate in the first 30 days dropped from 14% to 11%.
Vanessa W.
VW
Vanessa W.
Vice President of MarketingComputer SoftwareSmall-Business (50 or fewer emp.)
09/30/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Transformed Our Onboarding from Cost Center to Value Driver

This product onboarding software is a lifesaver for our support team. We’ve replaced dozens of one-on-one walkthrough calls with automated, beautifully-designed product tours, saving us an estimated 25 staff hours per month.
Dan S.
DS
Dan S.
CEO and Co-Founder of RewindComputer SoftwareSmall-Business (50 or fewer emp.)
09/30/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

A Game-Changer for Customer Satisfaction and Support Efficiency

Hopscotch has transformed our onboarding from reactive to proactive. As head of customer support, I can build contextual help tours that reduce confusion and make our customers self-sufficient. We’ve seen our customer satisfaction score (CSAT) increase by 8 points.

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HQ Location:
Toronto, CA

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What is Hopscotch?

Hopscotch is a digital platform designed for personal growth and self-improvement, centered around engaging games and interactive activities. The website, https://hopscotch.club/, offers a variety of tools and resources aimed at enhancing mental well-being, creativity, and productivity. By integrating elements of play and structured challenges, Hopscotch aids users in developing new skills, managing stress, and fostering a positive mindset. The platform is suitable for individuals seeking to improve their mental health and personal development through dynamic and playful methods.

Details

Year Founded
2020
Website
hopscotch.club