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HMAº Intelligent Marketing

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HMA Marketing

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HMA°, Hospitality Marketing Associates, was founded in Monterey, California in 1983. We found our niche early on creatively working with hotels find ways to identify, capture and put their data to work in new ways. We recognized abundant opportunities in the burgeoning technology-driven digital space and began developing data-driven and email solutions to help our hotel clients stay out front of the market trends.   Today at HMA, we practice intelligent marketing in the hospitality space. Our marketing products and creative services have kept ahead of the trends and help our hotel properties and management companies connect with their guests in a better way to generate revenue. HMA° strives to simplify the complex and make your job easier, whether you take advantage of our customizable data-driven hospitality marketing solution, partner with us to refresh your brand, or meet with our consultants to explore a new roadmap to improve your marketing effort.   Our team represents an unusual mix of technical, marketing and creative professionals who work together to elevate our clients marketing effort. HMA° Marketing Platform opens a world of opportunity by combining a menu of industry-centric products with the marketing support hotel teams require to navigate todays complicated digital marketing arena.   Our partnership comes to life working as an extension of our clients teams, we forge long relationships that fuel our business development roadmap that continues to open new doors of opportunity for us both. Together we work smarter and create a sustainable marketing effort that drives unprecedented revenue year after year.

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Verified User in Hospitality
OH
Verified User in Hospitality
09/16/2026
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Review source: Organic

Anticipates Needs with Powerful Demographic Reporting

How they anticipate needs. Their platform reporting uses appended data that allows us to segment using household demographics, not just PMS data.

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Monterey, US

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What is HMAº Intelligent Marketing?

HMA Intelligent Marketing is a hospitality marketing and technology company that helps hotels and management groups get more value from their guest data, CRM, and direct marketing programs. Unlike traditional agencies that focus primarily on campaign creation, or software platforms that leave execution to the hotel team, HMA combines strategy, technology, data intelligence, creative, and day-to-day CRM execution in one partnership. Hotels can work with HMA in two ways. HMA can operate as a fractional marketing team within an existing technology stack, managing platforms such as Revinate and handling segmentation, campaign development, testing, deployment, database strategy, deliverability, reporting, and optimization. For organizations that want a more integrated solution, HMA also offers Intelligencia, its hospitality CRM and customer data platform, which brings together guest data, segmentation, email marketing, automated journeys, booking recovery, VIP recognition, analytics, and reporting. HMA is built around a data-first approach. The team cleans, deduplicates, enriches, and analyzes guest data before using it for marketing, helping hotels build more accurate audiences and make better decisions about who to target, when to communicate, and what offers are most relevant. Solutions such as DataView, Boomerang, Valet, Profiler, and Guest History Analysis extend that capability across analytics, booking recovery, VIP management, audience development, and guest intelligence. The result is a flexible model that gives hotel teams access to experienced CRM, data, creative, and marketing specialists without having to build and manage each discipline internally.

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Year Founded
1983