It pulls answers directly from your website and docs, and it shows the source behind each grounded response. If it doesn’t have the information, it will say “I don’t have that” instead of guessing. When needed, it can hand things over to your team and include the full conversation for context. Setup is straightforward as well, with a one-line install on WordPress, Webflow, Shopify, and more. I also appreciate the flat pricing, with no per-resolution fee.