Hivr AI is an advanced sales engine designed specifically for the meetings and groups sector within the hospitality industry. By integrating seamlessly with existing systems, it automates the entire sales workflow—from initial inquiry to confirmed booking and room allocation—across all communication channels. This allows sales teams to focus on building relationships and closing deals, rather than being bogged down by administrative tasks.
Key Features and Functionality:
- Comprehensive Inquiry Capture: Hivr AI collects and processes inquiries from various channels, including emails, booking portals, phone calls, and website forms, ensuring no potential lead is overlooked.
- Unified System Integration: It integrates with existing Property Management Systems (PMS), Sales & Catering (S&C) systems, Customer Relationship Management (CRM) tools, and revenue management systems, providing a consolidated view and reducing the need for multiple interfaces.
- Customizable Automation Levels: Users can set automation preferences based on factors like inquiry type, lead time, group size, or season, allowing for tailored control over the sales process.
- Automated Proposal Generation: The platform quickly generates tailored proposals, reducing manual input and minimizing errors.
- Real-Time Availability Checks: It instantly verifies meeting room and lodging availability during the Request for Proposal (RFP) process.
- Dynamic Pricing Integration: Hivr AI automatically calculates rates for guest rooms, meeting spaces, catering, and ancillary services, ensuring accurate and competitive pricing.
- Multi-Day Event Configuration: The system allows for easy replication of event setups across multiple days, saving time and ensuring consistency.
- Automated Inventory Management: Allocated resources such as meeting rooms and equipment are deducted from available inventory in real-time, preventing overbooking.
Primary Value and User Solutions:
Hivr AI addresses the common challenges faced by hotel and venue sales teams, such as time-consuming administrative tasks and slow response times to inquiries. By automating these processes, the platform significantly reduces the time spent per inquiry, leading to higher conversion rates and increased booking values. Hotels that respond to group inquiries within 4–8 hours can double their conversion rates compared to those responding the next day. With Hivr AI, proposals are sent out in minutes, not days, ensuring that no lead goes cold and every opportunity is maximized.
