HiQBot is an AI customer conversation platform that centralizes messaging from website chat, WhatsApp, Instagram, Messenger, Telegram, and LINE into one inbox. AI agents handle initial inquiries, qualify leads, and resolve support questions before transferring conversations to human team members when needed. The platform features a drag-and-drop builder for designing workflows like lead qualification and appointment booking, with templates for industries such as automotive, hospitality, SaaS, and travel. AI agents adapt to industry-specific needs and integrate with tools like HubSpot, Google Calendar, and Jira. Multilingual support detects customer language and responds accordingly, while AI models from providers like OpenAI and Google are used based on conversation type. Security includes encryption, detection of personal data, and data isolation. HiQBot uses a credit-based pricing model, with setup requiring minimal onboarding.
