They only reached out to make sure an invoice was paid before they canceled the contract. A very one sided relationship with high fees compared to other providers.

What I like most about HiFi is their team. They’re responsive, collaborative, and communicate well with us.

I use HIFI for stablecoin payments, USD to fiat payments, and cross-border FX payments, making it the backbone of our business. The stablecoin to fiat feature is really valuable, allowing users to quickly convert crypto to stablecoin and send it out as fiat within thirty minutes using multiple bank rails. I love that their customer support replies within ten minutes, offering one of the quickest SLAs I've ever seen. The bridge feature is also great, letting users convert USDC on different blockchains with low fees. Additionally, I appreciate their virtual accounts and on-ramp features. Many features accommodate team growth, such as inviting team members to view the HIFI dashboard. It's been easy to set up, moving from Sandbox to production swiftly. Overall, HIFI's features and responsiveness have been really good and very quick to use.