Heyrmes is an AI platform that automates sales conversations, appointment bookings, and customer interactions across various channels, including calls, SMS, WhatsApp, Instagram, Facebook Messenger, email, and live chat. AI agents act as virtual employees, handling tasks like receptionist duties, sales qualification, scheduling, support, social media management, and billing reminders. The platform syncs with CRMs like GoHighLevel and HubSpot for consistent data and offers features like mid-call appointment booking, voicemail detection, and human handoff. Calendar integration with Google, Outlook, and Calendly enables real-time scheduling. Custom knowledge bases ensure agents provide client-specific responses, while role-based access controls and isolated workspaces protect data. OpenAI API key integration allows direct cost management. Session memory retains contact details across interactions and channels.