I love the customer service provided by HCSS. It is unmatched across any industry. Regardless of the time or day, I can always get through to them, whether I have a simple question or a complex problem. This consistent reliability offers tremendous peace of mind. Additionally, I appreciate HCSS's user interface, which is incredibly user-friendly. It’s intuitive and cohesive, allowing me to easily navigate between different forms and fields. This ease of use makes it efficient to jump across different apps and effectively use the software, enhancing my productivity.

All of the HCSS services we have make getting information from the field to the main office and back again flow so easily. With Heavy Job and Mobile it makes getting the time in from the field so easy. When we first had our Foreman use mobile some people were hesitant because they were so use to paper. Not long after the switch every single Foreman I ask, said they were never going back! They prefer HJ Mobile as they can enter time and check quantities right in the palm of their hand. We also use Heavy Bid which has really helped to streamline out bidding processes. FH Paschen also uses Dispatcher and E360 for equipment. Before HCSS we were using just excel to track everything, making it impossible to get any real data out of it. Dispatcher helps us keep track of the location of equipment but E360 helps track the maintenance. Not only that, but with E360 it is helping us save money by making sure repairs are happening under warranty instead of our mechanics jumping the gun and doing repairs that should have been covered by warranty. With the history it stores, it's also helped us make business decisions on when we need to get rid of a machine or not. Lastly, the HCSS team is always top notch when you need help with anything, on any product.

The best thing has to be their support. 24-7 365 days a year.