It's easy of use to build workflows (copilot), the agentic AI features and the integrations with our tech stack such as Okta, Slack and Active Directory etc. It acts like a first line member of staff, which is great when you have such a small team to deal with everyday issues. The AI agent deals with most of our issues flawlessly, completing requests almost instantly. The support from the Harmony team has also been incredible whilst onboarding us. Even when the platform doesn't quite have what we require, after a short amount of time, the team manage to find a solution and build something that fits for us.

The support the Harmony team has provided throughout the entire implementation has been invaluable.

I love how easy Harmony is to use and how the interface is very user friendly. It was super easy to get familiar with everything and get into the groove of my work coming from Jira.