Voice AI

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Voice AI is a conversational platform for phone interactions in over 30 languages, including Hindi, Spanish, Mandarin, and Arabic. It auto-detects and switches languages mid-conversation, removing the need for menu navigation. With response times under 700 milliseconds, it ensures smooth speech-to-text, language understanding, and text-to-speech processes. Features like barge-in handling and prosody-aware technology maintain natural conversation flow. The agent studio enables setup via single-sentence task descriptions, generating prompts, greetings, and voice options. Supporting over 30 voices, it handles inbound and outbound calls, transferring to humans with full context when needed. Calls are recorded, transcribed, and summarized automatically. Integration with MicroCRM and Nudge links call records to customer data systems.