Growki

0 reviews

The solution consolidates WhatsApp inquiries from personal devices into a unified workspace accessible to teams. The platform features two AI agents—Maya and Leo—that handle different aspects of customer engagement. Maya greets incoming inquiries, asks qualifying questions, and routes conversations based on intent. Leo replies to inquiries, scores buying intent, and sends personalized follow-ups. The system includes unified inbox management, manual chat assignment, lead tracking, customizable tags, and searchable archives. Managers gain visibility into response metrics and conversation volume. Automated replies are derived from user-approved templates. Setup requires connecting a WhatsApp business number and entering company details.