Gridex AI
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SupportHub - Gridex AI is AI-powered support for e-commerce and online stores. It answers customer questions instantly, 24/7, in 50+ languages and deflects repetitive tickets — handling both customer-facing support and internal product support. It automatically extracts and remembers knowledge from your past tickets and product-support content, so answers stay accurate and keep improving, and it can run an AI call center for voice support alongside chat. SupportHub connects directly to Shopify, WooCommerce, Shoprenter and UNAS, with knowledge base, ticketing and analytics included. EU-built and GDPR-compliant.
QuoteForge - Gridex AI is instant CNC-machining quoting software for machine shops, job shops and fabricators. Upload a STEP file or 2D drawing and get a priced, DFM-checked quote in minutes instead of hours of manual estimating — with your own prices and branding. It automatically flags manufacturability issues, handles multi-part RFQs, and works across materials and processes. QuoteForge is also expanding to the buyer side: buyers will soon be able to get instant quotes and price-check their existing quotes, as part of a CNC-machining marketplace currently in development. EU-built and multilingual, with transparent pricing.
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What is Gridex AI?
Gridex AI is a technology company specializing in artificial intelligence solutions for various industries. The vendor focuses on developing advanced algorithms and machine learning models to enhance data analysis, automate processes, and improve decision-making capabilities for businesses. Gridex AI aims to empower organizations by providing innovative tools that leverage AI to drive efficiency and optimize operations.