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Gravy Solutions

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Gravy Solutions Reviews

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Verified User in Consumer Services
AC
Verified User in Consumer Services
10/05/2023
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Review source: G2 invite
Incentivized Review

Would not recommend to anyone ever. Felt grossly misled.

Implementation was easy, but that's the one and only positive I can outline. Outside of setting up some backend records so that their team could email as "us", there was no implementation. They were provided access to our Stripe account and from there it was done. From the lackluster reporting / actual TOTAL lack of reporting ("delayed till end of the month" as an explanation) to the final results that we checked and disputed, everything else was a poor experience.

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What is Gravy Solutions?

Gravy Solutions is a company specializing in failed payment recovery and customer retention services. They focus on helping subscription-based businesses recover lost revenue due to failed or declined payments. Using a human-driven approach, Gravy Solutions engages with customers personally to successfully recover payments while maintaining positive relationships. The company prides itself on enhancing customer retention rates and improving overall financial performance for their clients.

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