Synthesize Billing

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Synthesize Billing, developed by Gradient MSP, is an advanced billing reconciliation solution tailored for Managed Service Providers . It streamlines the process of connecting to a wide array of resold products, verifying consumption, and updating Professional Services Automation agreements. By automating these tasks, Synthesize Billing reduces the monthly workload from days to mere hours, ensuring accurate billing and eliminating the risks of overbilling or underbilling clients. Key Features and Functionality: - Automated Vendor Usage Collection: Seamlessly integrates with over 80 vendors to automatically gather customer usage data, eliminating manual data entry. - Change Detection: Highlights changes in customer usage from previous billing cycles, allowing for quick identification and resolution of discrepancies. - PSA Integration: Supports multiple PSAs, including Accelo, Autotask PSA, ConnectWise Manage, HaloPSA, Kaseya BMS, Pulseway, Syncro, and Tigerpaw, facilitating seamless updates to customer agreements. - Flexible Account and Service Mapping: Offers customizable mapping of accounts and services, accommodating diverse billing structures and requirements. - CSV Import Enhancements: Provides advanced CSV import capabilities, such as retained profile mapping, aggregated service quantities, and in-app error correction, streamlining the reconciliation process. Primary Value and Problem Solved: Synthesize Billing addresses the common challenges MSPs face with manual billing reconciliation, which is often time-consuming and prone to errors. By automating the collection and verification of vendor usage data, it ensures that MSPs are accurately billing their clients for all services rendered. This automation not only saves significant time—reducing reconciliation efforts by up to 90%—but also prevents revenue leakage by ensuring all billable services are accounted for. Additionally, the platform's integration with multiple PSAs and vendors simplifies the billing process, allowing MSPs to focus more on delivering quality services to their clients.