Living web

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Living Web Agent is a browser companion that cuts the usual research hassle. Instead of digging through long PDFs, scrubbing long tutorials, or jumping between a dozen open tabs, you click once and it reads the page, video, or document for you. Then you just ask questions—“Where do they talk about the Q3 deficit?” or “What are the main steps in this video?”—and get answers with citations. Setup is simple: install the agent, point it at a URL or dashboard, and start chatting. Users report cutting research time in half and understanding content a lot faster. It works with PDFs, videos, articles, and dashboards, and stays available in the background so you don’t have to switch tools or copy-paste. It’s part of the Scale Vibe Agent suite. James Harrington, Managing Partner at Sovereign Capital Ventures, said it cut his investor-call prep from three hours down to about 25 minutes. The idea is pretty straightforward: spend less time browsing and more time actually using what you find.

ai assist

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AI Assist is Global Agent Studio’s always-on support agent. It’s built to stop customers from getting lost in complicated websites or buried manuals. It pulls exact answers from your product catalogs, technical manuals, and service docs using a governed RAG setup so it only says things that are actually in your content. Setup is straightforward. You sync your catalogs and docs, set role-based access so it knows whether it’s talking to a shopper or an enterprise client, then embed it with one iframe on your website, app, or Slack. If a question is outside its knowledge, it opens a Jira ticket with full context and a Case ID and hands it off to a human. It works for both online stores (product questions, inventory, promo codes) and B2B technical support. Teams using it have seen Tier-1 tickets drop around 40% and CSAT rise about 20%, with support available around the clock. Sarah Mitchell, Head of Customer Success at Bright Media Solutions, said: “We dropped our Tier 1 support volume by 38% in the first month. Our B2B clients stopped opening tickets for things that were already in the documentation — the agent just handles it.”

meeting assist

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MeetAssist is Global Agent Studio’s meeting agent. It joins your calls, transcribes them, summarizes what mattered, assigns tasks, and surfaces the action items so nobody has to take notes by hand. It works with Google Meet, Zoom, and Microsoft Teams. You connect your account once, it joins the meetings that are on your calendar, and everything lands in a personal dashboard. Meetings are stored encrypted, broken out by topic, and you can filter by speaker or export straight to Slack, Notion, or HubSpot. Teams using it report cutting note-taking time by about 90% and saving around 31 hours a month. Nothing important gets missed because the full transcript and summary are always there. Sarah Kilmer, Director of Operations at BrightMedia, said focus during strategy sessions has improved a lot and her team finally gets the follow-ups she used to forget. There’s a free trial and setup takes a couple of minutes. Everything stays in a secure, compliant vault.

VibeAgent

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VibeAgent is a visual platform for building AI agents without needing to write a ton of code. You drag things around on a canvas, connect them, and end up with agents that can actually do stuff—not just chat. These agents can look at context, make decisions, pull from your own documents, and then go act across different tools and systems. You can kick them off on a schedule, from a chat message, a webhook, an event, or just by hitting a button. That covers everything from basic automations to more complicated multi-step workflows.The big draw is the visual builder. Instead of dealing with boilerplate or infrastructure, you drop nodes for triggers, agents, tools, and logic, then wire them together. It’s straightforward to try ideas, see how the flow works, and change things later when requirements shift. You also get real control over the AI side. Pick from models like GPT-4, Claude, or Gemini, write the system prompt the way you want, and attach whatever tools the agent needs. So you can shape the agent for a specific job instead of getting a generic response.It plugs into the tools people already use—Gmail, Slack, Google Sheets , databases, web search, and more. There’s also support for custom connections through MCP (Model Context Protocol), which means it can fit into existing setups rather than forcing you to rebuild everything.If the agent needs company-specific knowledge, you can upload PDFs, Word docs, or text files into a RAG knowledge base. That works well for support bots, internal assistants, or anything that has to answer from your own material instead of just the model’s training data. Workflows can branch with smart routing or hand tasks off to specialized agents. There’s also an analytics dashboard that shows execution history, logs, token use, and costs in real time, so you can actually see what’s working and what’s costing money.