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Glassix

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202 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2015

Profile Name

Star Rating

178
16
3
2
3

Glassix Reviews

Review Filters
Profile Name
Star Rating
178
16
3
2
3
AN
06/23/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix is an amazing tool for customer support and lead generation!

I love the AI chatbot that helps us generate qualified leads from our website and through WhatsApp and Apple messages for business. I also love using the inbox which makes everything much easier when it comes to organizing and mange support ticketing!
AN
06/23/2024
Validated Reviewer
Verified Current User
Review source: In-app

Love using Glassix for customer support and ticket handling!

Ever since we implemented Glassix everything changed for our support org! Crucial KPIs are constantly on the rise and customers and agents have never been happier. The platform was built with both the agent and the customer's top of mind built to address almost every pain in the modern support landscape.
AN
06/20/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix omnichannel chatbot review

I adore the way the AI chatbot works across multiple channels and the fact that we now have a way to see all of our customer conversations in one centralized place.

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HQ Location:
Tel Aviv, Israel

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What is Glassix?

Welcome to Glassix, where one inbox brings countless smiles. From AI 🤖 to Hi 👋, all your business conversations find a home here, refining interactions and reclaiming precious time. Experience the unleashed power of unparalleled customer experiences as we help companies drive delight through personalized and meaningful interactions. Our customer communications platform enables teams to converse like pros, effortlessly automating tasks, leaving your customers in awe. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike.

Details

Year Founded
2015
Website
www.glassix.com