One MANAGER is a windshield CRM: cloud software built for auto glass shops and garages that replace windshields. It was created inside a real shop, Glass & Mobility, where it is used every day.
Customers receive an SMS link and upload their vehicle registration, insurance certificate, driving licence, accident report and photos from their phone, with nothing to install. The AI assistant reads these documents and suggests the plate, vehicle, insurer and policy: the shop validates in one click. The team is notified as soon as documents arrive.
Each job follows five clear steps, from opened to complete, with a single "Next step" button showing what to do. Appointment confirmation and reminder texts are ready and sent in one click. On installation day, the technician takes before, during and after photos from their phone and they are filed in the job. The insurer PDF, including the assignment of claim, is ready when the job is complete.
The whole team is included, with four roles (owner, manager, technician, read-only) and two-factor authentication. Each shop's data is kept separate, backed up every hour and can be exported at any time. Hosted in Europe. French-language software for shops in France.
One MANAGER does not handle invoicing or payments: you keep your invoicing tool.