GeckoEngage

0 reviews

GeckoEngage is an AI-powered student engagement platform tailored for higher education institutions. It streamlines communication and enhances student interactions through a suite of integrated tools, including AI chatbots, live chat, cloud call centers, event management, and customizable forms. By centralizing messages from multiple platforms into a single inbox, GeckoEngage enables staff to manage and respond to inquiries efficiently, improving the overall student experience. Key Features and Functionality: - AI Chatbot: Utilizes ChatGPT pre-trained on institutional information to provide instant, accurate responses to student queries around the clock. - Live Chat: Consolidates inquiries from various channels into a single, manageable inbox, allowing staff to respond promptly and effectively. - Cloud Call Center: Facilitates efficient call management, ensuring every call is handled appropriately. - Event Management: Supports both online and on-campus events with tools for registration, reminders, and follow-ups, enhancing event organization and participation. - Text & Email Campaigns: Enables the creation and management of targeted communication campaigns to engage students effectively. - Customizable Forms: Provides adaptable forms to capture and manage student information seamlessly. Primary Value and Solutions Provided: GeckoEngage addresses the challenges faced by higher education institutions in managing student communications and engagement. By automating routine tasks and centralizing communication channels, it reduces staff workload, allowing them to focus on high-impact activities. The platform's integration capabilities with existing CRMs ensure seamless data exchange, enhancing operational efficiency. Ultimately, GeckoEngage improves the student experience by providing timely, personalized interactions, leading to higher satisfaction and increased enrollment rates.