GB Systems

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Scan And Review

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Scan And Review is review management software built for small businesses, not enterprises. It does the three jobs that eat an owner's week: asking for reviews, answering them, and understanding what customers actually said. It connects to your Google Business Profile. Every new review is answered by AI within minutes, in your tone of voice and in the language the review was written in — 20+ languages supported. Run it fully automatic, or keep the final say: the AI drafts the reply, you edit it and publish with one click. Reviews are collected three ways: a branded QR code for tables, receipts and storefronts; automated follow-up emails; and a direct review link you can paste into an invoice or any customer message. Surveys are built in — change the questions and the flow with a live preview, add your logo and colours, and switch on AI prompts that help customers write a fuller review. Key features: • AI replies to Google reviews — automatic or one-click, 20+ languages • Public business profile — a branded page with your rating and reviews on one shareable link • Customer recovery — private feedback, instant alerts, and an automatic follow-up after you fix the issue • AI analytics — sentiment per review, the topics customers mention most, and a reputation health score • Website review widgets and trust badges Why small businesses choose it: flat pricing from €49 per month with no long-term contract, a 14-day free trial without a credit card, and data hosted in Germany under GDPR. Made by GB Systems UG in Passau, Germany.

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Taha S.
TS
Taha S.
Manager Small-Business (50 or fewer emp.)
10/24/2026
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Review source: Organic

Easy Setup, Powerful Automation for Reviews

I use Scan And Review to automate my reviews, so I don’t have to open Google reviews and reply to every customer; it replies to customers for us. It has a really good portal, a widget, and a Google My Business optimization tool that uses AI to suggest what’s wrong with my profile and lets me fix it with one click. I also use its QR code at our restaurant tables and reception to collect customer reviews. Since switching from doing the work manually, our work is a lot easier and we don’t need to lift a finger. Setup took just a few clicks and was too easy. I think they’ve made a really good product—no one can create such a product.