Gago helps coffee shops, restaurants, salons and retail stores bring customers back and measure their service on every visit.
Customers scan a QR code or tap an NFC tag at the counter, rate their visit in about 15 seconds and earn a stamp or points on a digital card that lives on their phone, with no app to download.
Key features:
- Digital stamp card or points-per-purchase program with a rewards catalog
- Satisfaction surveys (CSAT 1-5, NPS 0-10 and up to 3 custom questions)
- Instant alerts when a customer rates 3 stars or less
- Single-use QR codes per purchase to prevent fraud and track results by register
- Campaigns, single-use coupons, push notifications, referrals, birthday gifts and double-stamp days
- Multiple locations with one shared card
- Reports by day, hour, register and location, Excel export and weekly email summary
- Available in English and Spanish
Free 15-day trial, no credit card required.