Frate Returns

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Frate is an automated returns and exchanges platform that focuses on reducing returns sent to stores/warehouses. Brands like Schutz, Felina, Peace Collective, Alexandre Birman, and Arezzo are all brands that trust Frate to manage their customer returns. Why? - We focus on reducing returns, rather than simply automating them - Peer to peer returns which reduces costs by 33% and carbon emissions by 27% - Unlimited return requests (no up-charges if you have a high-volume month) - AI virtual item condition assessment so the quality of items can be assessed before sending a label (ex. tags still on t-shirt) - Catered support through Slack (no email support, and no low-level account managers)