It felt like an extension of our own team. They worked with us on both a corporate and a practical level to enact security and privacy protection measures that made sense for our organization size, scale and systems but that also passed scrutiny by much larger companies. We didn't have an arms-length vendor relationship; we had team members that cared just as much about our successful outcomes as we did. They handled both the recommendations and the project management around the implementation of their recommendations, keeping us on track.
Meeting with a security expert each week to give guidance, direction, and answer questions in real time. This guidance was imperative in our ability to received a SOC 2 Type 1 audit and a soon to be received SOC 2 Type 2 audit, but it also prepared us to pass through [privacy and security gates put up by our school district customers for us to sell them our EdTech products.
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