When you focus one one product, you can get it right. That's what fortrabbit does. They host PHP web applications, and that's it. The interface is simple. The pricing is very reasonable. The performance is great and scaleable. Very fast support via on-screen chat. They provide free TLS security for your web app. The uptime is great. We have been with them nearly two years now, and never had the application go down. They had a scheduled outage in the middle of one Sunday and we never even noticed it - and had plenty of notice. We used to host on a shared server using CPanel through Arvixe. The main reason we switched to fortrabbit was due to the CPanel server constantly having issues. Now, uptime with fortrabbit is like a rock.