Paying for users vs # of responses is SO helpful for a not-for-profit, especially when sometimes it's very difficult to predict how many responses a form will get. The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has gotten more development and more features, it just keeps getting better. The quarterly webinars outlining new features are incredibly helpful to see what is being developed and released, as well as getting ideas for further efficiencies and broadening our use cases.

I use FormAssembly for all of our online forms, and it plays a crucial role in generating leads and onboarding applicants into our training program. I appreciate how scalable it is and how it allows me to solve most problems after years of use, even though sometimes compromises must be made. Usually, there's a solution to be found if a form is needed. I find the multi-signature forms very useful; setting them up to first be signed by one party and then by another, in combination with Salesforce flow, really streamlines the process. It amazes people who previously did this manually, saving an incredible amount of time. The integration with Salesforce is especially valuable to me. The connectors are super powerful, allowing us to look up and update different objects based on criteria inputted in the form. It's just a massive time saver.

easy to use seemless integration, good performance okay pricing support was okay not quite used AI yet.