Conversations

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Conversations is a practice environment for the conversations that matter at work. For organizations, it runs as your own training with custom rooms and content, or embedded inside your products. Customer service, sales, and communications teams practice the conversations the business runs on. Each practice runs as a room with up to five fictional people who hold their own positions, react to each other, and change with tone, timing, and pushback, so the learner practices the whole exchange, by voice or by text. Coaching comes at three levels. In the moment, the Coach reflects on a specific turn. After the room, a debrief returns to the conversation as a whole. Across practices, Insights shows what repeats. Every piece of feedback points back to a moment in the room. It does not score the person. Start from dozens of crafted rooms for work and collaboration, then add rooms built around your situations and your roles. Licenses for your own training, and the runtime embedded inside your products, with terms agreed before work begins. Individuals can also practice by membership.