Flowti is an AI-powered omnichannel automation platform that helps businesses manage customer conversations and turn them into completed tasks.
Businesses can build AI agents with custom instructions, design visual conversation flows, and automate customer support, lead qualification, appointment scheduling, file delivery, data collection, and sales workflows across WhatsApp and web chat.
Flowti connects to the official WhatsApp Business API and provides an embeddable web chat that businesses can add to their websites using a simple script. Additional channels can be incorporated into the same automation ecosystem as the platform expands.
AI agents can connect with Google Calendar, Google Drive, Airtable, Shopify, external APIs, databases, and MCP servers to retrieve information and perform configured actions instead of only generating responses.
Flowti is designed for sales, support, and service-based teams that want to respond faster, automate repetitive conversations, and manage multiple customer channels from one platform. WhatsApp remains the platform’s primary focus, while web chat extends the same AI agents and workflows to business websites.
Flowti uses a bring-your-own-key model, allowing businesses to connect supported AI providers and maintain control over model selection, usage, and costs.
