The most useful feature of my-IAM is the functionality it provides by allowing you to use a template to manage the initial creation or management of the users should they change roles at a company. With the initial creation of users comes several presets you may opt for in Microsoft Office 365, such as special access/restricted options in Microsoft Teams, or specific password expiration policies. Using a template in my-IAM, ensures you have consistency across your accounts but also in the case of user management and data governance you can be certain when you audit accounts, you're compliant and not compromising your security due to a typo, unchecked box, or other human error. Long term management of a user also can be improved by quickly and cleanly cutting a users ties with a previous departments' resources and building in their new access to the appropriate resources without a lot of trial and error or phone calls/messages back and forth with the end user.