It is a singular platform where I can log case notes and look up contacts. It's mostly replaced what used to be accomplished by multiple documents and folders on a dropbox and google drive.

Overall, I am really enjoying using Fireberry! It's a great way to keep our notes and interactions organized. It's also intuitive to use and fairly straightforward once you understand how it works. In particular, I like how there is a feature to "tag" a contact/the person you have been in touch with so that later we can search by that person and see which cases we have been involved with in the past. This is very important in our line of work because we tend to come in contact with the same rabbis, lawyers, mediators, etc. over time and it's important to have an institutional record of these different people so we can make connections, learn from past experiences, know to stay away from certain people or know we can trust them.

I like how it is easy to use, and helps our team have one place to enter notes and relevant information. It is also helpful for staff members to read up on other people's notes whenever we need background information. I also appreciate how it helps me stay organized and keep track of my clients and programming. I use it multiple times a day!