Every chargeback a merchant ignores is lost revenue plus a fee, and every one they fight can take two to four hours of digging through orders, tracking numbers and emails. ChargeMate cuts that to a few minutes.
Add a dispute manually, or connect Stripe or Shopify Payments so disputes sync automatically with their order and fulfillment details. Upload your evidence: receipts, tracking and delivery confirmation, customer emails, refund policy, terms of service. ChargeMate's AI reads it against the exact card network reason code (Visa 10.4, Mastercard 4853, Amex C08 and the rest) and drafts a structured rebuttal letter with an evidence checklist and a plain-language explanation of the code. Everything stays editable. Copy the response or download it as a PDF and submit it through your processor.
ChargeMate works with any processor, including Stripe, Shopify Payments, PayPal, Square, Braintree and Adyen, and covers all four major networks. It is priced per response, not as a cut of recovered revenue: 3 responses free, one-off packs from $5, or monthly plans from $19. Merchants who prefer to hand disputes off entirely can use the done-for-you service, billed only as a 20% success fee on funds actually recovered.
