Farnsla AI Customer Support Chatbot
Farnsla is an AI-powered customer support chatbot built for Shopify stores, Wix websites, ecommerce businesses, and service-based websites. It provides instant, 24/7 answers to customer questions while helping businesses reduce repetitive support work and deliver a faster, more consistent customer experience.
For online stores, Farnsla can answer FAQs and policy questions, recommend relevant products, help shoppers compare options, and securely provide live order status and tracking after email verification. When a question requires personal assistance, the chatbot can collect the customer’s email address and save the conversation so your team can follow up.
Businesses can customize the chatbot’s tone, instructions, policies, product rules, and knowledge base to keep every response accurate and aligned with their brand. Conversations, customer inquiries, usage, trends, credits, and chatbot performance can all be reviewed from one dashboard.
Farnsla installs without coding through Shopify and Wix, or with a simple script on other websites. Choose eCommerce mode for product and order assistance or General mode for blogs, portfolios, restaurants, booking sites, local businesses, and service companies.