Evergent Technologies is a provider of integrated revenue and customer lifecycle management solutions, empowering businesses across various industries—including streaming, direct-to-consumer sports, pay-TV, telecommunications, and IoT—to effectively attract, manage, and retain millions of customers worldwide.
Key Features and Functionality:
- Evergent Monetization Platform: An end-to-end solution that orchestrates the entire subscriber experience, offering core monetization, marketplace integration, global payments, revenue recognition, 360° campaigns, and digital customer experience management.
- Captivate – AI-Powered Churn Management: A suite of tools designed to analyze, predict, and prevent customer churn using artificial intelligence, thereby enhancing customer retention and lifetime value.
- Evergent Partner Relationship Management: Facilitates seamless collaboration with content and service partners through unified catalog management, bundle creation, cross-partner entitlement management, and integrated billing and settlement.
- EvergentGo for Emerging Businesses: Tailored solutions that enable emerging businesses to launch, monetize, and scale their services efficiently.
Primary Value and Solutions Provided:
Evergent Technologies addresses critical challenges faced by subscription-based businesses, such as customer acquisition, retention, and revenue optimization. By offering flexible and scalable platforms, Evergent enables companies to adapt to evolving market demands, implement agile monetization strategies, and enhance customer experiences. Their AI-driven tools proactively manage churn and optimize payment recovery, ensuring sustained growth and profitability for their clients.